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There is no contest: conflict in the office is the number one cause of workplace challenges. During this session we’ll examine the root causes of conflict, the impact to organization’s valuable resources of revenue, employee’s welfare and legal considerations. This session ends with specific remedies and solutions that are effective for the 5 most common types of conflict.
- Define the appearance of conflict @ work
- Review the common causes of workplace conflict
- The Five Dysfunctions of a Team
- The Co$t of conflict to individuals and organizations
- Miscommunication TO effective communication
- Learn specific conflict remedies