Computer Service Technician Certification

The Computer Service Technician (CST) program is for students looking to take their first step into the Information Technology support field. This program combines traditional in-classroom learning experiences with e-Learning self-paced training and practice tests to prepare for certification exams.

Students will acquire technical knowledge and expertise that will prepare them to become Microsoft Certified Professional (MCP), Microsoft Desktop Support Technician (MCDST) and CompTIA A+ certified. Master exam prep tests are included for students to demonstrate their skills before taking certification exams.

• CompTIA A+ Essentials
• CompTIA A+ Technician
• Microsoft Desktop Support Technician (MCDST)
• IT Communication Skills

Instructor led & Interactive e-learning

The CST program blends a combination of instructor led classroom training and video-based e-learning to give students the best opportunity to pass certification exams. The instructor to student ratio will never exceed 1 to 12 for classes and labs so individualized attention is ensured.

Flexible start dates, convenient class times

The CST Program is offered with on-going and variable start dates. Students will attend Official Microsoft and CompTIA A+ instructor led classes along with additional self-paced e-learning to fortify their learning.

Program Goals:

Completion of both classroom and e-Learning course materials and completion of A+ Hardware, A+ Operating Systems, and Microsoft Certified Desktop Support Technician (MCDST) leading to Microsoft Certified Professional (MCP).

Potential Career Fields/Areas for Computer Service Technician Certification:

Information Technology, Desktop Support Help Desk, Computer Repair

Clock Hours: 220

Prerequisites:

Basic experience in Windows, HS diploma, GED, ATB, and 24 words per minute typing ability.