Email is one of the most widely used methods of communication, for personal or business communication. No matter the size, most organizations prefer communicating via email among
the organization’s employees. As email is becoming a need for many organizations, they are implementing a managing system for their email needs. Gmail is one management systems that
many organizations use to manage their needs such as email, calendars, contacts, and much more.

In this course, you will use Gmail to send, receive, and manage email messages. This course will provide you with the basic skills you need to start using Gmail.


You will use Gmail to manage your email communications, including composing, reading, and responding to emails.

By the end of this course you will:

  • Read and respond to email by navigating Gmail.
  • Create a new message by using Contacts, format an email, and spell check.
  • Create an email with attachments.
  • Customize read and response options.


This course is intended for people who have basic understanding and need to know how to use Gmail for email communication. In this course you will learn how to create and send emails. You
will also learn how to organize your mail, work with attachments, and format message text.


To ensure your success in this course you should have a basic understanding of how to use a computer. This includes being able to start and close applications, navigate basic file structures,
and manage files and folders.


Lesson 1: Getting Started with Gmail

Topic A: Navigate the Gmail Interface
Topic B: Work With Messages
Topic C: Access Gmail Help

Lesson 2: Formatting Messages

Topic A: Add Message Recipients
Topic B: Check Spelling and Grammar
Topic C: Format Message Content

Lesson 3: Working with Attachments

Topic A: Attach Files and Items
Topic B: Manage Automatic Message Content

Lesson 4: Customizing Message Options

Topic A: Customize Reading Options
Topic B: Track Messages
Topic C: Recall Messages