Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grew in popularity and use, most organizations found the need to implement a corporate mail management system such as Microsoft Outlook to handle the emails, meeting invitations, and other communications sent among employees.
In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.
This course is the second in a series of two Microsoft Office Outlook 2013 courses. It will provide you with the advanced skills you may need to fully and efficiently use Outlook 2013 to manage your communications and interactions with other people. You can also use this course to prepare for the Microsoft Office Specialist (MOS) certification exams for Microsoft Outlook 2013.
Upon successful completion of this course, students will be able to use the advanced features in Outlook to manage the advanced options for message, contacts, and calendar management and perform more advanced tasks such as task assignment, journaling, sharing workspaces, and backing up to data files. They will:
- Configure advanced message options.
- Perform advanced message management tasks.
- Perform advanced calendar management tasks.
- Perform advanced contact management tasks.
- Manage activities by using tasks and journal entries.
- Share Outlook workspaces with other users.
- Manage Outlook data files.
This course is intended for people who have a basic understanding of Microsoft® Windows® and Microsoft Office Outlook 2013 and want or need to know how to perform more advanced tasks in Outlook.
To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should have experience with the Windows 8 environment, and be able to use Windows 8 to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed one or more of the following courses or possess the equivalent knowledge:
Lesson 1: Configure Advanced Message Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings, Properties, and Options
Topic C: Use Automatic Replies
Lesson 2: Advanced Message Management
Topic A: Sort Messages
Topic B: Filter Messages
Topic C: Organize Messages
Topic D: Search Messages
Topic E: Manage Junk Mail
Topic F: Manage Your Mailbox
Lesson 3: Advanced Calendar Management
Topic A: Manage Advanced Calendar Options
Topic B: Manage Additional Calendars
Topic C: Manage Meeting Responses
Lesson 4: Advanced Contact Management
Topic A: Edit an Electronic Business Card
Topic B: Manage Advanced Contacts Options
Topic C: Forward Contacts
Topic D: Export Contacts
Lesson 5: Managing Activities by Using Tasks and Journal Entries
Topic A: Assign and Manage Tasks
Topic B: Record and Modify Journal Entries
Lesson 6: Sharing Workspaces with Others
Topic A: Delegate Access to Mail Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts
Lesson 7: Managing Outlook Data Files
Topic A: Back Up Outlook Items
Topic B: Change Data File Settings