In-Person Class Information

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Classroom Policies and Procedures

Off to a good start.  

Our training sessions begin at 8:30 a.m. It is recommended that you arrive at the training center about 15 minutes early. An early arrival allows you time to find your seat, collect any complementary refreshments that you might like and get settled in for a productive day of training. Participants that arrive after the class begins will be allowed entrance but will only be able to observe until the first break at which time, class resources will be set up for them. 


The experience that we offer is hands-on.   

Attention and participation not only allow each student to get the greatest worth from their experience but also to ensure that no other student is denied their experience.  With this in mind, please refrain from multi-tasking or tasks that take you away from the class such as phone calls and emails.  


Students who delay the progress of a course will be asked to reschedule.   

If a student lacks the information necessary for a level 2+ class, it can slow down the training process for everyone involved. To ensure the completion of each class, if a student is slowing down the process, they will be politely asked to reschedule.  

Frequent absences outside of scheduled break times may require the student to shift to observing the course for the remainder of the class or rescheduling for a more available date. 

Should you find that you are unable to fully focus on the class, we would be happy to offer alternative solutions. Feel free to reach out to us so that we may help you make the most of your training options. 

Student Cancellation Policy 

If you are unable to attend your class, we require a 48 business hours notice in order for payment to be refunded. No refund will be extended for classes canceled within 48 business hours however the student may reschedule once for a future date. 


Training to YOU Class Cancellation Policy 

Training to YOU reserves the right to cancel classes due to insufficient enrollment.  Training to YOU will either reschedule students that are in the canceled class to a future date or provide credit for future training events. 


Training to YOU Class Duration Notice 

Training to YOU actual class times may differ from what is stated on the schedule.  Class times can be affected by the number and skillset of the participants and as such may be completed prior to stated end time.