LIVE Remote Support
No Limits on Location
Instructor Lead Training from any location!
Training to YOU is dedicated to bringing you the most powerful and resourceful solutions for your LIVE Remote Training. This page is dedicated to helping you make your experience as seamless and accessible as possible.
If you have any questions, please feel free to contact our technical support!
+1 (602) 396-7694
LIVE Remote in 3 easy steps
Setting up your hardware
even better! Training to YOU recommends using an extra TV or computer/laptop/tablet for ease of use.
recommendations!
Setting up Zoom
Accessing your Virtual Classroom:
- You will receive an e-mail prior to your class with a link to join your virtual classroom.
- Click the link to connect up to 1 hour prior to the class start time.
- The e-mail also contains a link that can be used at any time to test your computer and network.
There are 2 ways to join your Virtual Classroom:
- Zoom desktop client (install software)
- Zoom web client (runs in browser, does not require software installation)
**Use of the web client is only recommended if you do not have permission to install software on your PC, as it is missing some useful features.**

To install the Zoom desktop client:
- The download should start automatically, if not follow instructions on screen
- You may need to select a location to save the file, the default location is fine
- Click the downloaded file at the bottom of your browser window once complete
- Click run in the Windows Security window
When installation is complete:
- A window will open prompting you to enter your name, then click “Join Meeting”
- A new window will show a preview of your camera, select to join with or without video.
- You will enter the “waiting room” until you are admitted by the host.
Once admitted, select your audio preference:
- Join by computer audio (recommended)
- The default audio devices set for the PC will be used
- The default audio devices set for the PC will be used
- Join by Phone Audio (used if PC hardware is not adequate)
- This option gives you a list of phone numbers to dial
- Use any touch-tone phone
- Enter the meeting ID when prompted
- Enter the password
- Enter participant ID (this associates the phone call to your computer in the meeting)
*If audio or video is not working, click the caret in the lower left next to the audio or video button to troubleshoot or change to another device.

To use the Zoom web client:
- On the page that opens upon clicking the meeting link, click “Join from browser”
- Ignore the downloaded file
- Click “cancel” if prompted to select a save location
- You will join the waiting room until admitted by the host
Once admitted, select your audio preference:
- Join by computer audio (recommended)
- The default audio devices set for the PC will be used
- A prompt will appear to grant permission to the site to access your microphone, click “Allow”
- Join by Phone Audio (used if PC hardware is not adequate)
- This option gives you a list of phone numbers to dial
- Use any touch-tone phone
- Enter the meeting ID when prompted
- Enter the password
- Enter participant ID (this associates the phone call to your computer in the meeting)
Turn on video (if desired):
- A prompt will appear to grant permission to the site to access your camera, click “Allow”
*If audio or video is not working, click the caret in the lower left next to the audio or video button to troubleshoot or change to another device.

Accessing Your Lab & Book
Need additional help?
Call our technical support If some additional support is necessary!
+1 (602) 396-7694
Training to YOU is aware that this may be your first LIVE Remote Training experience. We are here to make sure that your experience is as smooth and simple as possible.